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Abstract
aplicaciones que funcionan a través de la Web, prefiriendo las herramientas de código abierto sobre los productos propietarios. La mayor parte de las empresas eran de menos de cuatro personas, dedicadas primordialmente a la programación. Muchas de ellas no contaban con procesos definidos de desarrollo de
software, herramientas avanzadas de desarrollo, ni esquemas de aseguramiento de calidad.