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Osorio, C., Arango Espinal, E., & Loaiza Gallego, J. A. (2024). Generative Artificial Itelligence: Bibliometric Analysis of its Impact on Society and Considerations for the Business World. Revista Guillermo De Ockham, 23(1), 247–263. https://doi.org/10.21500/22563202.6961
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Abstract
The state of scientific research relating the field of generative artificial intelligence to the area of management was evaluated. Through a bibliometric analysis, 133 scientific articles indexed in Scopus between 2020 and 2023 were reviewed. Descriptive indicators, qualitative text analysis, and a social network map allowed for summarizing the scientific literature for the field of study. The findings show great research opportunities in the field of generative artificial intelligence. Specifically, nine research streams were established: Artificial intelligence in education, ChatGPT as a disruptive technology, general impacts of ChatGPT, ChatGPT self-concept and well-being, ChatGPT and academic research, ChatGPT in organizational management, ChatGPT in supply chain management, ChatGPT in tourism and hospitality, and ethical aspects of ChatGPT.
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Ayinde, L. Wibowo, M. P. Ravuri, B. & Emdad, F. Bin. (2023). ChatGPT as an important tool in organizational management: a review of the literature. 40(3), 137–149. https://doi. org/10.1177/02663821231187991
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Budhwar, P. Chowdhury, S. Wood, G. Aguinis, H. Bamber, G. J. Beltran, J. R. Boselie, P. Lee Cooke, F. Decker, S. DeNisi, A. Dey, P. K. Guest, D. Knoblich, A. J. Malik, A. Paauwe,
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Carvalho, I. & Ivanov, S. (2023). ChatGPT for tourism: applications, benefits and risks. Tourism Review, ahead-of-print (ahead-of-print). https://doi.org/10.1108/TR-02-2023-0088/FULL/ XML
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Dogru, T. Line, N. Mody, M. Hanks, L. Abbott, J. Acikgoz, F. Assaf, A. Bakir, S. Berbekova, A. Bilgihan, A. Dalton, A. Erkmen, E. Geronasso, M. Gomez, D. Graves, S. Iskender, A. Ivanov,
S. Kizildag, M. Lee, M. … Zhang, T. (2023). Generative Artificial Intelligence in the hospitality and tourism industry: developing a framework for future research. Journal of Hospitality and Tourism Research. https://doi.org/10.1177/10963480231188663
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Duan, Y. Edwards, J. S. & Dwivedi, Y. K. (2019). Artificial intelligence for decision making in the era of Big Data – evolution, challenges and research agenda. International Journal of Infor- mation Management, 48(January), 63–71. https://doi.org/10.1016/j.ijinfomgt.2019.01.021
Dwivedi, Y. K. Kshetri, N. Hughes, L. Slade, E. L. Jeyaraj, A. Kar, A. K. Baabdullah, A. M. Koohang, A. Raghavan, V. Ahuja, M. Albanna, H. Albashrawi, M. A. Al-Busaidi, A. S. Bal- akrishnan, J. Barlette, Y. Basu, S. Bose, I. Brooks, L. Buhalis, D. … Wright, R. (2023). “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Jour- nal of Information Management, 71(March). https://doi.org/10.1016/j.ijinfomgt.2023.102642
Dwivedi, Y. K. Pandey, N. Currie, W. & Micu, A. (2023). Leveraging ChatGPT and other gen- erative artificial intelligence (AI)-based applications in the hospitality and tourism industry: practices, challenges and research agenda. International Journal of Contemporary Hospitality Management, ahead-of-print). https://doi.org/10.1108/IJCHM-05-2023-0686
Frederico, G. F. (2023). ChatGPT in Supply Chains: initial evidence of applications and poten- tial research agenda. Logistics 2023, 7(2), 26. https://doi.org/10.3390/LOGISTICS7020026
Gupta, S. Verma, R. & Victorino, L. (2006). Empirical research published in production and operations management (1992-2005): trends and future research directions. Production and Operations Management, 15(3), 432–448. https://doi.org/10.1111/J.1937-5956.2006. TB00256.X/ABSTRACT
Gursoy, D. Li, Y. & Song, H. (2023). ChatGPT and the hospitality and tourism industry: an overview of current trends and future research directions. Journal of Hospitality Marketing & Management, 32(5), 579–592. https://doi.org/10.1080/19368623.2023.2211993
Halaweh, M. (2023). ChatGPT in education: strategies for responsible implementation. Contem- porary Educational Technology, 15(2).
Hellas, A. Ihantola, P. Petersen, A. Ajanovski, V. V, Hynninen, T. Knutas, A. Leinonen, J. Mes- som, C. Liao, S. N. & Gutica, M. (n.d.). Predicting Academic Performance: A Systematic Literature Review. https://doi.org/10.1145/3293881.3295783
Iskender, A. (2023). Holy or Unholy? Interview with Open AI’s ChatGPT. European Journal of Tourism Research, 34, 3414–3414. https://doi.org/10.54055/EJTR.V34I.3169
Ivanov, S. Gretzel, U. Berezina, K. Sigala, M. & Webster, C. (2018). Progress on robotics in hospitality and tourism: a review of the literature. Journal of Hospitality & Tourism Technology, 10(4), 489–521. https://doi.org/10.1108/JHTT-08-2018-0087
Ivanov, S. & Soliman, M. (2023). Game of algorithms: ChatGPT implications for the future of tourism education and research. Journal of Tourism Futures, 9(2), 214–221. https://doi.org/10.1108/JTF-02-2023-0038/FULL/PDF
Korzynski, P. Mazurek, G. Altmann, A. Ejdys, J. Kazlauskaite, R. Paliszkiewicz, J. Wach, K. & Ziemba, E. (2023). Generative artificial intelligence as a new context for management theories: analysis of ChatGPT. Central European Management Journal, 31(1), 3–13. https://doi.org/10.1108/cemj-02-2023-0091
Leinonen, J. Denny, P. Macneil, S. Sarsa, S. Bernstein, S. Kim, J. Hellas, A. (2023). Comparing code explanations created by students and large language models. Annual conference on innovation and technology in computer science education, ITiCSE, 124-130. https://doi.org/10.1145/3587102.3588785
Lim, W. M. Gunasekara, A. Pallant, J. L. Pallant, J. I. & Pechenkina, E. (2023). Generative AI and the future of education: Ragnarök or reformation? A paradoxical perspective from management educators. International Journal of Management Education, 21(2), 100790. https://doi.org/10.1016/j.ijme.2023.100790
Lopezosa, C. (2023). La Inteligencia artificial generativa en la comunicación científica: retos y oportunidades. Revista de Investigación e Innovación en ciencias de la Salud, 5(1), press. https://doi.org/10.46634/riics.211
Maciel, L. (2023). Editorial: ChatGPT and the ethical aspects of artificial intelligence. Revista de Gestao, 30(2), 110–112. https://doi.org/10.1108/REGE-04-2023-207/FULL/PDF
Martens, C. D. P. Lacerda, F. M. Belfort, A. C. & Freitas, H. M. R. de. (2016). Research on entrepreneurial orientation: current status and future agenda. International Journal of entrepreneurial behaviour and research, 22(4), 556–583. https://doi.org/10.1108/IJEBR-08-2015-0183
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